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What's e-Points?

E-Points Terms & Conditions

GENERAL

  1. The e-points system is an online business tool to facilitate data collection, promotion, marketing, and incentive rewards to Panasonic Malaysia Sdn Bhd’s (“Panasonic Malaysia”) customers.
  2. Upon successful registration as a Club Panasonic member (“Member”), Members may commence earning e-points from purchases made only via Panasonic Malaysia’s Online Store which is also commonly referred to as Club Panasonic.
  3. Non-Members, Panasonic Malaysia and Panasonic Group employees are not eligible to earn e-points.
  4. Panasonic Malaysia’s dealers as well as any sub-dealers thereof are not eligible to earn e-points.
  5. Panasonic Malaysia’s partners are eligible to earn e-points.
  6. The e-points are non-transferrable, non-exchangeable and non-refundable for cash, credit or any other alternatives unless stated otherwise.
  7. E-points from one Club Panasonic account cannot be combined with e-points from another Club Panasonic account.
  8. Panasonic Malaysia may, at its sole and absolute discretion increase or decrease the value of e-points from time to time without prior notice to the Members.
  9. The e-points shall only be valid for thirty (36) months from the date of issuance of the e-points. Panasonic Malaysia shall not be held responsible if the Members do not utilise the e-points for whatsoever reason.
  10. There shall be no extension of time for the validity period for any expired e-points. 
  11. To view e-points earned, Members may click on the ‘e-points’ https://mcstaging-shop.apac.panasonic.net/my_en/reward/customer/info/
  12. Panasonic Malaysia may, at its sole and absolute discretion and without prior notice to a Member, revoke the e-points earned for any reason whatsoever, including without limitation, where the e-points have been issued to the Member in error.
  13. Panasonic Malaysia reserves the right to hold the issuance of e-points until the transaction, including payment, is completed and the purchased product(s) is not returned, cancelled or refunded.
  14. Panasonic Malaysia shall not be liable for the failure to credit the e-points into the Member’s account by reason of any Act of God, war, strike, breakdown or disruption of any internet/network connectivity or any other causes beyond Panasonic Malaysia’s control and which Panasonic Malaysia is unable to prevent by the exercise of reasonable diligence.
  15. By signing up as a Member, the Members hereby give their voluntary consent for Panasonic Malaysia to collect, record, store/hold and process their personal data solely for the purpose thereof. The Members agree that Panasonic Malaysia reserves the right to share their personal data with the members of Panasonic Group of Companies. The Members understand that they may update, correct, change or withdraw their consent for the processing of personal data contained herein by contacting Panasonic Malaysia at ccc@my.panasonic.com / 03-79537606 . For more information on the full Personal Data Protection notice, please visit https://mcstaging-shop.apac.panasonic.net/my_en/pdpa. 
  16. In the event Panasonic Malaysia discovers that a Member has overused/overutilized the e-points, the Member shall upon demand by Panasonic Malaysia pay to Panasonic Malaysia the overused/overutilized amount within seven (7) days from the date of such notice.
  17. The e-points intellectual property rights shall be vested with Panasonic Malaysia. All published materials (printed or electronic), visual/audio images, display items permanent or temporary shall not be republished, reproduced or imitated without the written consent of Panasonic Malaysia.
  18. Panasonic Malaysia reserves the right to request for additional documents such as official receipts and photographs of products to verify the validity of purchases. 
  19. The Members are deemed to have read, understood and agree to be bound by the terms and conditions herein contained.
  20. In the event of any dispute whatsoever with regards to the terms and conditions herein, the decision of Panasonic Malaysia shall be final, conclusive and binding.
  21. Panasonic Malaysia reserves the right to revise, amend, vary and/or change the terms and conditions herein any time from time to time without prior notice. For the detailed terms & conditions on the e-points, please visit http://mcstaging-shop.apac.panasonic.net/my_en/terms-conditions
  22. Should there be any queries or questions pertaining to the e-points system, Members may contact Panasonic Malaysia’s customer service centre at 03-79537600 during business hours (Monday to Friday: 9am-5pm) or email to ccc@my.panasonic.com.
  23. For more information, please visit https://mcstaging-shop.apac.panasonic.net/my_en/what-e-points 
MECHANICS FOR EARNING OF E-POINTS

A Member will be eligible to receive e-point on their next purchase for the amounts spent as follows:-

 

Total e-Points earned = Product Value (RM) x 2

RM1.00 spent     =     2 points

Purchase price (RM) Entitle e-Points
500.00 1,000.00
1,000.00 2,000.00
1,500.00 3,000.00
2,000.00 4,000.00
3,000.00 6,000.00

Example:

Product Value (Actual Selling Price) = RM5,000

After 2X e-Points = 5,000 e-Points x 2

Total e-Points earned = 10,000 e-Points

 

  1.  The earned e-points (if any) will be directly deducted from the Member’s Club Panasonic account during checkout.
  2. Accumulated earned e-points can be redeemed to further purchase Panasonic products on Club Panasonic.
  3.  In the event any e-vouchers are utilised to purchase any product(s) on Club Panasonic, Members will only earn e-points for the amount paid based on the checkout total.
  4. In the event any product(s) is purchased at a discounted or promotional price, Members will only earn e-points for the amount paid based on the checkout total.
MECHANICS FOR REDEMPTION OF E-POINTS  

With e-Points, you can redeem your points with e-voucher that allow you to use like cash to buy at Panasonic Malaysia Online Store.

Entitle e-Points Convert to RM
1,000 RM10.00
2,000 RM20.00
3,000 RM30.00
4,000 RM40.00
6,000 RM60.00

 

Example:

Product Value (Actual Selling Price) = RM100.00

Balance E-Point earned  = 2,000 equivalent to RM20.00

Payment = Product Value minus Balance E-Point Earned

                  = RM100.00 – RM20.00 (2,000 points earned)

                  = Balance Payment RM80.00

 

  1. E-points can be utilised together with all e-vouchers.
  2. Members may opt to use accumulated earned e-points as partial payment for purchase of any products on Club Panasonic and top up the remaining balance via credit card payment.